CNS

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Server care

Server Management

The server stays up after we leave.

Patches, backups, and a person to call when a disk or a service fails.

Server cabinets in a data room
01

Backups you can restore

A copy that is not on the same machine.

02

Patches on a schedule

Not the night something breaks.

03

Someone who knows the cabinet

An engineer who has already seen your setup.

The work that keeps a server boring.

A server fails quietly: a disk fills, a backup stops, a patch waits for months. Management is the schedule that catches those before the office notices.

We look after servers we installed and servers that are already in the building, once we have seen how they are built.

What the job includes

  • Patches on a set day, not the night something breaks
  • A backup that is not stored on the same machine
  • A restore test, so the backup is known to work
  • Disk space and service checks, with an alert to a person
  • A call path when the cabinet itself has failed

From the first visit to handover

  1. 01

    See the server

    What it runs, where the backup goes, and who uses it.

  2. 02

    Set the schedule

    Patch window, backup time, and who receives the alert.

  3. 03

    Run it

    Checks happen whether or not anyone has called.

  4. 04

    Report

    You hear about a failed backup before you need the files.

Server rack with status lights

In practice

Quiet work that keeps the server boring.

Patches, backups, and a restore you know will work — before the office notices.

A closer look

Server care

Backups

A copy that is not on the same machine.

Office server

Patches

On a schedule, not the night of an outage.

Data hall

Alerts

Disk and services watched by a person.